The commercial intelligence platform for medical sales.

Every rep. Ready for every call.

Give every rep instant access to the knowledge, practice, and market intelligence they need to perform at their best.

No sales call. The real product, loaded with a fictional company.

WHAT YOUR REPS SEE

“Can I expense lunch for Dr. Alvarez and her medical assistant?”

ANSWER

Yes — both count as HCP attendees. Your limit is $125 per person, including tax and tip.

WHY

Clinic staff attending the meal are covered under the HCP meal provision, same limit as the physician.

SOURCE

POL‑001 · Expense Policy · v4.1 Approved

CONFIDENCE

High

NEXT ACTION

Log both attendees in your expense report within 5 business days.

Your knowledge lives in the systems you already run. But the rep standing in a hospital hallway doesn’t always know where it is, which version is current, or how to use it in the conversation they’re about to have.

SharePoint OneDrive Policies Clinical documents Product materials Competitive intel Training content
MEDENCE

↓ every rep, in the field, in seconds

Medence connects to the systems you already run and turns what’s scattered across them into answers, training, practice, and coaching. It enhances your existing stack — it doesn’t replace it.

YOUR ORGANIZATION ALREADY HAS THE KNOWLEDGE.
MEDENCE PUTS IT IN THE HANDS OF EVERY REP.

ONE PLATFORM, FOUR EXPERIENCES

ASK

Know the answer.

Instant answers to product, clinical, and policy questions — every one cited to a document you approved.

LEARN

Build your expertise.

Lessons and knowledge checks built from your own materials — misses feed the manager’s gap map automatically.

PRACTICE

Prepare for the conversation.

Live voice role play with lifelike buyer personas who push back — then concise professional coaching after every session.

MY TERRITORY

Know what’s changing.

Market signals, leadership changes, and account research — walk into every account better informed.

Managed by sales, not IT — a sales leader sets it up and runs it: upload documents, invite reps, live in a day. Medence connects to your systems; Copilot, SharePoint, and Salesforce stay right where they are.

FOR SALES LEADERS

See what to coach, not just who’s behind.

Every question asked and every practice session scored feeds one manager view: where the team’s knowledge gaps are, and what each rep should work on next — built from activity reps already do, no surveys, no call uploads.

Team knowledge gaps

Last 14 days
C.A.R.E. methodology40% gap
Reimbursement & coverage35% gap
Competitive positioning20% gap
Expense & travel policy10% gap
Most missed: when a discount request needs a business case vs. a straight no — from 12 quiz attempts across 6 reps.
JR
Jordan ReyesAssociate rep · 8 practice sessions
Developing

COACHING FOCUS

Jordan builds rapport quickly but lets the conversation trail off without naming a next step. The close is the coaching moment.

THIS WEEK

One drill: end every practice call by asking for the follow‑up appointment, out loud, before hanging up.

Connect
Assess
Respond
Recommend

LIVE ROLE PLAY

Practice with the people your reps actually face.

Every clinic conversation has a different person on the other side — and each one pushes back differently. Reps rehearse out loud with lifelike personas built from your own customer base, then get coached on the exchange.

Cardiologist persona
Cardiologist
Electrophysiologist persona
Electrophysiologist
Nursing manager persona
Nursing Manager
Practice administrator persona
Practice Administrator
Medical assistant persona
Medical Assistant
Front desk coordinator persona
Front Desk
Holter technician persona
Holter Tech

Your admin can create new personas in minutes — describe who your reps talk to, and Medence drafts the rest.

Answers, practice, and coaching all run on the same approved knowledge — one platform, not a bundle of single‑purpose tools.
Simple per‑rep pricingpublished here soon

No seat minimums, no implementation fees, no 3‑year contracts. We publish our pricing because you shouldn’t need four discovery calls to learn a number.